Shipping Policy
Effective Date: 22-Sept-2025
At Head To Toe we are committed to delivering your orders safely and on time. This Shipping Policy outlines our procedures, timelines, and responsibilities regarding the shipment of products purchased through our website.
1. Processing Time
All orders are processed within 1 day after receiving payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
In case of unexpected delays (high demand, stock availability, or unforeseen circumstances), we will notify you promptly.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
Standard Shipping: Delivery within 5–7 business days.
Delivery timelines are estimates only and may vary due to courier delays, location, weather, or other factors beyond our control.
3. Shipping Rates
Shipping charges are calculated at checkout and displayed before payment.
4. Shipping Locations
We currently ship to addresses within India / selected countries.
We do not ship to PO Boxes, APO/FPO addresses, or restricted zones.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your order using the link provided.
6. Delivery Responsibility
Customers must provide accurate shipping details. We are not responsible for failed or delayed deliveries due to incorrect addresses.
Once a package is marked as “Delivered” by the courier, we are not liable for lost, stolen, or misplaced packages.
7. Delays & Force Majeure
We are not responsible for shipping delays caused by:
Natural disasters, strikes, lockdowns, or other force majeure events.
Courier delays outside our control.
8. International Shipping (if applicable)
Customs duties, import taxes, and fees (if applicable) are the responsibility of the customer.
Delivery timelines may be longer due to customs clearance.
9. Contact Us
For questions or issues regarding shipping, please contact us at:
Email: support@shopheadtotoe.com
Phone: +91-7042676626
Address: Delhi, India